Packets to complete
Assigned packets
Complete assigned packets when the care team, follow-up schedule, or approved automation asks for more information. These are not treatment approvals.
Status tracker
Care request status
Track package requests from intake through payment, staff/provider review, and next steps. A submitted request is not treatment approval.
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Secure messaging
Provider response
Use secure messages for provider follow-up about a submitted review request. Emergency symptoms should use emergency care, not portal messaging.
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