New Patient Questions
Best for first route questionsUse this path if you are new to Allerim and want help deciding whether testing, a consult, or a broader intake makes the most sense.
Contact
Tell us what you need help with.
If you are new, we can help you figure out whether testing, a broader review, or a consult makes the most sense. If you are already a patient, we can point you back to the right secure channel.
New patients
questions about fit or where to start
Existing patients
secure support for active care
Providers
referrals and collaboration
General correspondence: hello@allerim.com
What happens when you reach out
Simple handoff
01
Tell us where you are
Start with new patient, existing patient, or provider partnership so we know what kind of help you need.
02
Keep context attached
Clinical questions stay in the correct workflow so your history and report context are not lost.
03
Get the next step
The goal is not just a fast reply. It is helping you land on the right next move.
Choose the best contact option
Start with the option that fits what you need.
This page should feel simple: new patients get orientation, existing patients stay in secure messaging, and providers get the right collaboration path.
Existing Patient Support
Best for active patientsIf you already have an Allerim account or active care plan, use secure messaging so your clinical context stays attached to the care thread.
Provider Partnership
Best for clinical partnersIf you are a clinic or referring clinician, contact us about referral workflows, collaboration, or implementation questions.
Response expectations
What to expect after you contact us.
Most questions about fit, onboarding, or where to start get a response within one business day. Clinical follow-up stays in secure channels whenever possible.
General and onboarding
Typically within one business day when your question is about fit, onboarding, or choosing the best first step.
Existing patient support
Handled through secure workflow channels so your history, prior messages, and report context stay together.
Emergencies
Do not use Allerim contact or messaging for emergencies. Call 911 or local emergency services.
Before you reach out
Still deciding where to start?
If you are new and want orientation first, start with Patterns We Help Sort and Testing & Reports before reaching out.
Use Patterns We Help Sort if you are still deciding whether your symptoms fit the kinds of patterns Allerim helps clarify.
Use Testing & Reports if you want to compare the main starting options before committing to one.
Use secure portal messaging only if you are already an existing patient.